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CANSEC is taking place at the EY Centre on May 28 and 29 which could impact traffic around YOW at certain times. Please give yourself extra time to get to the airport.

Information

The Airport Authority is committed in passenger experience to excellence.

Airport Authority Customer Service Representatives provide information and assistance in both official languages, including wayfinding and help for accessibility. 

If the CSRs are not at these information desks during these times, they are roving nearby. 

  • Arrivals (Level 1): 1:30 p.m. to 5:30 p.m.
  • Centre Court (CAN/INTL gate area): 4:30 a.m. to 8:30 a.m.
  • Departures (Level 3): 4:30 a.m. to 8:30 a.m.