The Ottawa International Airport is currently experiencing a disruption in taxi service due to a labour dispute between Coventry Connections, the taxi service broker, and its Airport Taxi drivers. As a result, passengers may experience longer than usual wait times or congestion.

The Airport Authority is working with Coventry to find alternatives to service the needs of the airport’s customers. The Authority has also put in place a contingency plan to ensure that any disruption is minimized, and to ensure the safety and security of all passengers and visitors who are travelling on the roadways in and around the airport.  The Authority is working on alternative transportation services for those passengers who require it. An information kiosk has been opened in Arrivals, on level one, to provide assistance as necessary.

We encourage passengers to arrange pick-up and drop-off by family, friends or colleagues whenever possible until the labour dispute is resolved, and we expect that traffic and congestion on the arrivals curb will increase as a result. As such, the Authority would like to remind drivers that the roadway in front of the terminal is for “active loading” only and encourages anyone who is planning to pick up an arriving passenger to make use of the cell phone lot where they can wait in the comfort of their vehicle for a call or text. Directions to the lot can be found at www.yow.ca/en/parking-transportation/parking

Status updates will be disseminated over Twitter @FlyYOW, over the airport’s mobile app FlyCANADA, on the airport’s website yow.ca and via the media. Passengers seeking taxi and transportation-related information in the terminal can inquire at the information kiosk on level one.

About the Airport Authority

OMCIAA operates Ottawa International Airport without government subsidies under an 80-year lease transfer agreement with Transport Canada. The OMCIAA’s mandate is to manage, operate and develop airport facilities and lands in support of the economic growth of the National Capital Region. More than 4.5 million passengers are served each year, generating more than $2.2 Billion in total economic activity in Ottawa and Gatineau.

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