The Ottawa International Airport Authority (Authority) is accepting applications for a Student, Information Technology (IT) position.

Reporting to the Manager, IT Compliance, the student will participate in IT support workflows, and have the opportunity to learn about:

• IT environment that supports both Authority business and airport operations; and
• Systems administration, support and troubleshooting.

ESSENTIAL FUNCTIONS 

• Monitor service request queues
• Respond to tickets submitted by users
• Respond to system alerts
• Respond to incidents
• Maintaining hardware and software
• Deploying new technology
• Assist with IT inventory
• Problem-solving IT issues
• Assist with change management

ESSENTIAL QUALIFICATIONS 

• EDUCATION
  • Post-secondary student enrolled in Computer Engineering or Information Technology program (1st or 2nd year)
• EXPERIENCE
  • Good understanding of IT best practices
  • Strong technology troubleshooting skills
  • Good time management in an environment with frequently changing issues, internal/external pressures and deadlines
• SKILLS:
  • Be able to work collaboratively in a team environment
  • Be flexible and adaptable
  • Possess sound problem-solving skills
  • Be self-motivated
  • Be detail-oriented and organized
  • Maintain confidentiality and discretion when handling sensitive and/or confidential information
• LANGUAGE
  • Excellent communication skills in English 

ASSETS

• Bilingualism (English and French)

ABOUT THE POSITION 

Job requirements

Successfully obtain a security clearance check for an airport Restricted Area Identity Card (RAIC)

To explore this opportunity, please send your resume to [email protected]. by March 8.

The Authority is committed to the principles of Employment Equity and to achieving a workforce that is representative of the diversity of the Canadian population. We strongly encourage candidates to self-identify if they are Indigenous peoples, persons with disabilities, or members of visible minorities.